1. Introduction
This Disclaimer & Liability Policy (“Policy”) outlines the legal limitations, responsibilities, and disclaimers applicable to your use of the website www.crownvoyages.com and any services provided by Crown Voyages Pvt Ltd (“we”, “us”, “our”).
Crown Voyages Pvt Ltd is a Maldives-registered travel company, operating internationally through its representative office, Crown Voyages Limited (Hong Kong SAR).
By using our website or confirming a booking, you acknowledge that you have read, understood, and agreed to the terms outlined in this policy.
2. General Disclaimer
2.1 Crown Voyages Pvt Ltd acts solely as a travel intermediary and booking agent between customers and third-party suppliers such as resorts, airlines, and transportation providers.
2.2 While we strive to ensure all information on our website is accurate and up to date, we do not guarantee the completeness, accuracy, or reliability of the information displayed.
2.3 Information such as resort descriptions, room photos, and inclusions are provided directly by third-party suppliers and may be subject to change without prior notice.
3. Third-Party Services
3.1 All travel products and services featured on our website are provided by independent third-party suppliers, including but not limited to resorts, hotels, airlines, and excursion operators.
3.2 Crown Voyages Pvt Ltd has no direct control over their operations and therefore cannot be held liable for:
- Schedule changes, overbookings, or cancellations by suppliers.
- Errors, omissions, or misrepresentations in supplier information.
- Service quality, facilities, or amenities provided by suppliers.
- Any personal injury, property loss, or damages arising during travel.
3.3 All bookings are subject to the supplier’s individual terms and conditions, as communicated in your confirmation invoice.
4. Force Majeure
Crown Voyages Pvt Ltd shall not be held responsible for any delays, cancellations, or losses caused by events beyond our reasonable control, including but not limited to:
- Natural disasters (e.g., floods, storms, earthquakes)
- Acts of terrorism or war
- Government regulations or travel bans
- Health emergencies or pandemics
- Technical or communication failures
In such events, we will make every effort to assist customers in rescheduling or securing credits as per the supplier’s discretion.
5. Limitation of Liability
5.1 Crown Voyages Pvt Ltd shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or services.
5.2 Our total liability, under any circumstances, shall not exceed the total amount paid for the booking in question.
5.3 Crown Voyages does not accept responsibility for any:
- Flight delays or missed connections
- Resort operational issues (e.g., renovation works, facility closures)
- Weather-related disruptions
- Acts of negligence by third-party suppliers
5.4 Customers are encouraged to purchase comprehensive travel insurance to cover unforeseen events such as cancellations, medical expenses, or lost luggage.
6. Website Use Disclaimer
6.1 All content, materials, and links on our website are provided for informational purposes only.
6.2 We do not warrant that our website will be uninterrupted, error-free, or free of viruses or harmful components.
6.3 Crown Voyages is not responsible for the content or privacy practices of external websites linked from our domain.
7. Intellectual Property Notice
All images, videos, text, and design elements on www.crownvoyages.com are either owned by Crown Voyages Pvt Ltd or used under license.
Unauthorized copying, redistribution, or commercial use of any website content is strictly prohibited.
8. Governing Law
This policy shall be governed by and construed in accordance with the laws of the Republic of Maldives.
Any disputes arising from the interpretation or application of this policy shall fall under the exclusive jurisdiction of the Courts of Malé, Republic of Maldives.
9. Updates to This Policy
We may revise this Disclaimer & Liability Policy periodically to reflect operational or regulatory changes.
Updated versions will be published on our website with a new “Last Updated” date.
10. Contact Us
Crown Voyages Pvt Ltd
Malé, Republic of Maldives
Representative Office: Crown Voyages Limited, Hong Kong SAR
Email: reservations@crownvoyages.com
WhatsApp: +960 940 1100
Website: www.crownvoyages.com